Myword list not working

[Rob_mccorm]

Hi,

I am having trouble with the myword facility and I was hoping someone can advise me. I have emailed support but no response as yet.

When I select a word or words to be transferred to myword list, they seem to be selected okay and I get a confirmation message. But when I go to the list, I find a list of other words all starting with A, like it has gone off to the total list of all vocab and taken the first 10 (or whatever number of words I selected) and put them into my list. Very strange.
Any ideas?

Cheers,
Rob

[super_user]

Rob - Thanks for reporting this issue. Our tech team has identified the root cause of the problem and are working on a fix. I'll post back once the issue is resolved. Thank you for your continued support and patience. We sincerely apologize for this inconvenience.

[Rob_mccorm]

My word bank is now working. Thank you very much for fixing it. I appreciate your assistance. Vielen Dank!